We're pretty serious about keeping your info safe and sound
Last Updated: January 2024
Look, we get it - nobody really loves reading privacy policies. But we've tried to make this one as straightforward as possible because your trust means everything to us here at Stellar Quinthas.
Stellar Quinthas Hotel is a luxury boutique property nestled in the beautiful mountains of Whistler, BC. We're at 1285 Mountain View Drive, and you can reach us anytime at (604) 555-0127 or reservations@stellarquinthas.info.
When you book a room, dine with us, or use any of our services, you're entrusting us with certain personal details - and we don't take that lightly.
Here's the deal - we're not in the business of selling your data or spamming you with stuff you don't want. Your information helps us do our job better, plain and simple.
For Your Reservations: We'll use your contact info to confirm bookings, send check-in details, and reach out if there's anything you need to know about your upcoming stay.
For Better Service: If you've told us you prefer a quiet room away from the elevator or that you're celebrating an anniversary, we'll remember that to make your experience special.
For Communication: We might send you updates about your reservation or occasionally share news about the hotel - but only if you've said you're cool with that.
For Legal Stuff: Sometimes we're required by Canadian law to keep certain records for tax and regulatory purposes.
Like pretty much every website these days, we use cookies. They're not the chocolate chip kind, unfortunately - they're small bits of data that help our site work better and remember your preferences.
You can adjust your browser settings to refuse cookies, but heads up - some parts of our website might not work as smoothly if you do.
We're pretty protective of your data, but there are a few situations where we might need to share it:
Payment processors, booking systems, and email services that help us run things smoothly. They're only allowed to use your info for what we've hired them to do.
If we're legally obligated to share information with government authorities or law enforcement, we'll comply with Canadian privacy laws.
Tour operators or activity providers if you've booked services through our concierge - but only the details they need to fulfill your booking.
We don't sell, rent, or trade your personal information to third parties for their marketing purposes. Period.
We take security seriously around here. Your payment information is encrypted, our systems are regularly updated, and we limit who on our team can access sensitive guest data.
That said, no online system is 100% bulletproof. We do our absolute best to protect your info, but it's worth being cautious about what you share online anywhere.
Under Canadian privacy law, you've got some solid rights when it comes to your personal data:
To exercise any of these rights, just shoot us an email at reservations@stellarquinthas.info or give us a call.
We don't hang onto your data forever. Here's generally how long we keep things:
Our website and services aren't designed for children under 13. We don't knowingly collect information from kids. If you're a parent and think we might have info about your child, please contact us right away so we can delete it.
We might update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the date at the top and post the new version here.
If there are major changes, we'll try to let you know directly - probably via email if we have your contact info on file.
If anything in this policy is unclear or you've got concerns about how we handle your information, don't hesitate to reach out. We'd rather answer your questions than have you worry.
Stellar Quinthas Hotel
1285 Mountain View Drive, Whistler, BC V8E 0M4, Canada